The Help Desk is ready to help you with your computer-related questions. Here are examples of some types of questions the Help Desk can assist you with:

Computer Problems

Software Questions

Account/password questions

A situation that causes either part or all of your computer resources to be inoperable.

This would include hardware, software, and mainframe or network connectivity failures.

A question for assistance to complete a task in your software application or email. To request a new network log-in or e-mail account or to remove such accounts, or a question for assistance when your password is not accepted.

Purchase Requests

Move Requests

E-Learning

Information

 

This would include the request for upgrades, updates or new computing resources. To request computer-related equipment to be moved or rearranged.

Visit these other Kirkwood sites:

KCELT TRAINING

ACCES/Colleague FAQs

Computer Labs